Customer Service Excellence

Our core belief is that our customers come first. This belief extends to our distributors. SYNLawn^® empowers distributor owners with a proven business model, a thorough training in sales and installation, and a proprietary software solution for all day-to-day administration and operations.

We are there to support all of our distributors providing all the tools, first class products and detailed knowledge ensuring our continued success.

Quality Installation

A finished SYNLawn^® job will create a natural-looking lawn, play area, putting green or other space that requires no water and needs only minimal maintenance. When installed using the proper SYNLawn^® methods, your customers and their friends will not believe it is synthetic grass.

Brand Name Products

You’ll have access to the largest and most complete line of artificial grass products in the industry. SYNLawn^® branded products are manufactured to rigorous quality standards and are designed to meet the needs of any application at various budget levels. Your SYNLawn^® Distributorship will sell from two SYNLawn^® branded product lines: SYNLawn^® and basix^™.

The SYNLawn^® brand products include over 25 different synthetic versions of grass styles. For the ultimate in realistic golf performance SYNLawn^® and golf guru Dave Pelz have developed a total comprehensive line of golf turf exclusively sold through our distributors.

The basix^™ line consists of more traditional, commodity grade artificial grass products used for lower budgets, less demanding applications or contractor sales.

Powerful Online Tools

Every facet of a SYNLawn^® distributorship is managed through SYNOffice^™, our proprietary online management tool. Through SYNOffice^™, a distributor will manage all sales leads, create estimates, accept customer payments, manage and order inventory, track business activity and much more.

Every employee will use this powerful tool for their day-to-day tasks streamlining all job functions while reducing administrative hassles.

Professional Showroom

The SYNLawn^® showroom serves as the main sales vehicle for your distributorship. The location and size of your showroom is flexible based on the region or area you are serving and the population of the area. Your customers will be encouraged to visit the showroom to touch and feel the products, discover the various possibilities and solutions SYNLawn^® offers, and to see actual installations first-hand. Inside the showroom, you’ll display all the SYNLawn^® products, demonstrate the various uses, explain installation methods and introduce SYNLawn^® solutions for landscapes, pet areas, playgrounds and golf applications. Outside the showroom, you’ll feature various in-ground installations so that your customers can start to visualize how SYNLawn^® will look at their home.

Vehicle Graphics

Your distributorship will maintain high visibility even on the road. All of your vehicles can be fully wrapped in the distinctive, bright colored SYNLawn^® rolling billboard. The word travels fast as this highly effective marketing technique works really well to reach your customers at their homes.

Warehouse

You’ll support the sales that take place in your showroom, support operations and coordinate installations with warehouse space. Your warehouse is used to accommodate rolls of turf in inventory, installation equipment and other supplies, and serves as the hub of all installation operations. Depending on the size and location of your distributorship, your warehouse may be used as your showroom as well. It can also be used as an outlet or sales center for contractor and do-it-yourself installation customers.

National Program

Currently, SYNLawn^® continues to expand our national program with Lowe’s home improvement stores. This program helps build brand recognition and can serve as a source of immediate business for your distributorship. Participating Lowe’s stores have a turn-key program for selling landscape, putting greens, and playground installations.